Caixa Tem: what to do when the application does not show the withdrawal of R$1,000?

To close the accounts at the end of the month, many Brazilians opt for extraordinary withdrawal of the FGTS. The modality allows workers to redeem amounts of up to BRL 1,000 from active (current job) or inactive (former job) accounts. The deadline for withdrawals is December 15 this year.

Read more: PIS/Pasep and FGTS: find out if you have money to receive from the government

According to the Caixa Econômica Federal, around 42 million workers had access to this method of withdrawing from the Guarantee Fund. Those who do not wish to use the money can notify the bank of the decision or wait for the funds to be automatically returned to their original accounts after withdrawals are complete.

It should be noted that they had access to the Withdrawal FGTS 2022 all workers who had a balance in the fund. The credit limit amount is up to BRL 1,000 per CPF, even if the person has higher amounts as balance.

But what to do when the app does not show the withdrawal up to 1,000 BRL?

The worker who has the right to new withdrawal FGTS, but who have not yet received the amount in the Caixa Tem digital social savings account should keep an eye on the main reasons that prevent the redemption of the money. See what they are below:

• The worker who used the FGTS as collateral in a line of credit or birthday booty anticipation;
• The worker who, for whatever reason, has had his FGTS account blocked by a court decision;
• In the event of a request for reimbursement of the sum received by the employer company;
• The worker who has the Inconsistent personal or professional data.

How to request values?

In case of incomplete data, the worker can request the extraordinary FGTS access the FGTS request to update the information. Once this is done, he can then request the release of the funds by clicking on the “Request a withdrawal” tab.