Travel insurance claims paid 8 times the policy premium in 2022 [Boss Insurance]

ST. PETERSBURG, Florida., April 25, 2023 /PRNewswire/ — New Data Reveals Travelers Who Filed a Travel Insurance Claim Saved on Average $1,891 in 2022., America’s leading travel insurance marketplace, reports that travelers have spent on average $266 per policy last year, and received an average reimbursement of $2,157 when filing a complaint.

Compensation paid varied considerably by benefit, from an average of $213 over $80,000exceeding the cost of the policy by 8 times on average.

Medical evacuation payments have averaged more than $80,000 in 2022

In 2022, the three highest travel insurance claims were from medical evacuations and canceled or interrupted trips.

Notable stats:

  • Cancellation requests refunded to travelers $4,110 on average
  • The highest paid claim was for a traveler who was medically evacuated, resulting in a payout of more than $223,000

Delays and cancellations account for nearly two-thirds of claims paid

Most travelers filed complaints due to their trip being delayed or canceled.

Notable stats:

  • Travel delay was the most frequently paid claim in 2022 with 25%
  • Pre-departure cancellations accounted for over 21% of all claims paid last year
  • One in five paid claims were related to a medical emergency

Complaint type

Average claim

Highest claim

% of complaints

Medical evacuation




Trip cancellation




Trip interruption




Cancel for any reason




Medical emergency




Travel delay




Missed connection




Loss of baggage




Baggage delay




Methodology: Squaremouth Analytics compared travel insurance claims data from Tin Leg between January 1 and December 31 from 2019 to 2022 to compare policy prices to claim payments. Tin Leg has been a travel insurance provider and member of the Squaremouth Group since 2014.

Notes to Editors

Thematic expert available: Megan MoncriefPresident, is available for comments and interviews. [email protected] (727) 378-0938

About Squaremouth: has insured over 3 million travelers. With Squaremouth’s intuitive quote and comparison engine, award-winning support team and verified customer reviews, travelers can save time and money finding the best travel insurance policy for their trip.

SOURCE Squaremouth